Customer Service

GLOCK seeks perfection in every product it produces, but when issues do arise, we want to provide the best-in-class customer support. Our team of U.S.-based customer service professionals are trained to address your needs. If they don’t have an immediate answer, they will work diligently to resolve your inquiry quickly.

U.S. Headquarters
6000 Highlands Parkway SE
Smyrna, GA 30082

USA Phone: 770-432-1202
FAX: 770-433-8719

GLOCK Shop Contact: Please contact GLOCK Shop customer service teamglock@glock.us to inquire about store prodcuts and orders.

General Contact: Please contact GLOCKCustomerService@glock.us to inquire about new products, existing product information, current sales orders, your pistol's production date and returns.

 GLOCK is a leading global manufacturer of firearms. The simple, safe design of GLOCK’s polymer-based pistols revolutionized the firearms industry and made GLOCK pistols a favorite of military and law enforcement agencies worldwide and among pistol owners. In 2021, GLOCK celebrated its 35th anniversary in the United States. Renowned for featuring three safeties, GLOCK pistols offer users of every lifestyle confidence they can rely on. GLOCK, Inc. is based in Smyrna, Georgia. For more information, please visit us.glock.com.

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